Terms and Conditions - Central Australia Tag Along Tours
Please read the terms and conditions carefully. If you have any questions feel free to contact us.
CATAT - Central Australia Tag Along Tours
Booking – A Booking of a tour made between CATAT and Client as outlined below.
Client – Any person who makes a Booking with CATAT.
All amounts on this site are in Australian Dollars (AUD) and include GST.
You acknowledge and agree that:
BOOKINGS and PAYMENT
All bookings made are with CATAT imply terms and conditions have been read, understood and accepted.
Bookings can be made online.
Full payment is required at time of booking.
Cancellation of bookings will incur the following penalties;
Within 7 days of tour departure. 100% of tour price.
Between 8 and 21 days of tour departure: 50% cancellation fee.
More than 21 days Full refund will be provided.
- All cancellations must be received in writing by CATAT and are not effective until this notice has been received. If your tour has commenced, 100% of the full tour price is forfeit. There are no refunds for leaving the tour before the scheduled end date.
CATAT reserves the right to alter any tour, tour routes and/or itineraries and time schedules or cancel any of our tours for the safety of participants and/or for any unforeseen circumstances.
Acceptance of these Terms and Conditions forms the agreement between you, the Client, your passengers and Central Australia Tag Along Tours.
May be arranged with CATAT if at CATAT's discretion, it is deemed it appropriate for any of our tours. Change requests for tours will be treated on a case by case basis.
Participation in any tour organised by CATAT is voluntary.
No Pets or Fire Arms are allowed on any Tag along tour.
You must comply with directions and advice while undertaking the tour and for matters relating to the tour.
Participation on the tour involves group interaction with other participants and CATAT and you including all passengers travelling with you agree, that at all times to act decently and with respect to other participants and CATAT. You must not create any nuisance to other participants, CATAT or the general public.
All directions and rules for national parks must be followed, and if not participation in the tour may be cancelled.
CATAT may suspend or cancel your participation or continued participation on the tour at any time if there are reasonable grounds to do so, without liability if you breach these terms.
CATAT guides are not mechanics. while we will do our best to assist you should mechanical failure occur, any repairs or recovery costs are at your expense.
PHOTO and VIDEO
You agree that all photos and videos taken of you on a Tour can be used for marketing or promotional purposes by CATAT. You grant us permission to use the images and footage royalty free for marketing and promotional purposes worldwide.
All drivers/co drivers of vehicles must have a current and valid drivers licence that allows you to legally drive a motor vehicle in Australia.
VEHICLE MAINTENANCE AND SUITABILITY.
To participate in a tour with CATAT, the vehicle you use for the tour must be a 4wd vehicle with High and Low range gearing and have reasonable ground clearance and All Terrain Tyres. AWD vehicles are not deemed suitable for our tours. Your vehicle or the vehicle you intend to use for the tour must be in a state of good repair and had a recent service. If CATAT has concerns about the state of your vehicle they may require a mechanical check at your expense prior to departure. If at the time of departure, CATAT is not satisfied with the state of the vehicle or deems the vehicle to be not suitable for the terrain, you may not be allowed to join the tour and all monies are forfeited.
TRAVEL AND VEHICLE INSURANCE Central Australia Tag Along Tours strongly advises Clients to take out comprehensive travel insurance to cover any unforeseen circumstances. We recommend that you do this before booking one of our tours.
Recovery of a disabled or damaged vehicle is the vehicle owners’ responsibility. We highly recommend insurance for vehicle recovery.
You release Central Australia Tag Along Tours from all Claims and liabilities arising out of, or relating to your participation in the tour, including (but not limited to) actions (or inactions) of Central Australia Tag Along Tours undertaken pursuant to these terms, and including those caused or contributed to by third parties, including suppliers to Central Australia Tag Along Tours and other participants on the tour. For the purposes of this clause “Claims” means any allegation, cause of action, claim, demand, proceeding, litigation, investigation, judgement, loss, cost or expense of whatever nature and whether present or future, fixed or un-ascertained, actual or contingent and whether arising at law or in equity, under statute or otherwise.
You indemnify Central Australia Tag Along Tours for any loss suffered by you and against all Claims (as defined in the preceding clause) and liabilities arising out of or related to your participation in the Tour and any breach by you of these terms.
Central Australia Tag Along Tours may suspend its obligations under this agreement if its ability to perform is affected by cyclones, storms, earthquakes, explosions, embargoes, government directives, or any law or regulation, litigation or labour dispute, war, terrorism, or any other cause which is beyond its reasonable control.
Central Australia Tag Along Tours accepts no responsibility or liability for any injury, loss, damage, death, illness, change of itinerary or delay (including mechanical breakdown) caused either directly or indirectly as a result of events which are outside of our control. Events including but not limited to: fires, floods, acts of God, unusually severe weather, industrial action or commercial flight disruptions.
FITNESS & HEALTH
Our tour itineraries may contain guided sight-seeing walks to natural attractions. Passengers are required to have a reasonable level of fitness in order to participate in such walks.
Some walking tracks have sections of uneven rocky ground and may be slippery. The walks on our tours vary in length, so please read your chosen tour description for further information or contact your friendly tour guide who will be able to describe each walk to you.
Whilst on a bush walk it is the responsibility of each passenger to carry adequate drinking water.
Central Australia Tag Along Tours requires all participants honestly advise of any condition, medical or otherwise, to the Tour Leader, which may prevent you from safely participating in planned activities while on our tours.
If passengers feel they are unable to participate in the walk on the day, alternative arrangements will be made with adequate provision for passenger comfort and safety.
PARTICIPATION, RISKS & ENJOYMENT
While every care for the safety of vehicles and occupants is taken, all Clients, passengers and vehicles participate at their own risk.
Clients and passengers accept that tours include participation in activities which may involve certain risks and dangers beyond the control of Central Australia Tag Along Tours. Such activities containing risks include but are not limited to, bush walking, swimming, travelling in remote undeveloped locations and 4-wheel driving over varying terrain.
Clients and passengers accept that some tours include visits and overnight stays in areas located some distance from hospitals, medical centres or other forms of professional medical facilities.
Clients and passengers accept that it is their responsibility to ensure that their health is in a state which will allow them to enjoy the tour and successfully complete the activities the tour offers.
Clients and/or passengers will not be permitted to continue on tours when in the opinion of the Central Australia Tag Along Tours Leader, the Client and/or passenger’s conduct or condition is placing their own or the safety of other Clients/passengers at risk, or is adversely affecting the enjoyment of other Clients/passengers, for whatever cause.
Central Australia Tag Along Tours will take all reasonable steps to provide an enjoyable tour. However, no liability will be accepted for any loss of enjoyment experienced by Clients/passengers due to circumstances which are beyond our control.
DATA PROTECTION POLICY
Any personal information (including sensitive information and health information) that Central Australia Tag Along Tours receives and retains from you or about you is necessary for our business purposes. We do not disclose this information to other parties unless it is important, such as alerting other tour operators, restaurants or accommodations that we work with about important medical or dietary information.